I had lenses made they are not write

Item: Spec-Savers SA
Rating: 1
Author: Errol N

Spec-Savers Preller Walk Bloemfontein I had lenses made they are not write it was split 30 / 70 I asked them to correct it and make it 70 / 30 when the new lenses came it was made only to see 1m max in front of me no spit as it did not work they said I should just get used to the other ones

Helpful (0)

Replies (4)

Spec-Savers SA's replyOfficial

04 Feb 2019, 12:32

Dear Errol,
Thank you for taking the time to bring this to our attention.
We have sent all your information through to our representative to look in to your matter.

Kind RegardsSpec-Savers Team

Spec-Savers SA's reply04 Feb 2019, 12:32

Official

Dear Errol,
Thank you for taking the time to bring this to our attention.
We have sent all your information through to our representative to look in to your matter.

Kind RegardsSpec-Savers Team

Errol N's updateReviewer Update

06 Feb 2019, 14:35

Thanks a lot so now your branch is telling me you can't make the lenses I need and I should try someone else they will credit me great service

Errol N's update06 Feb 2019, 14:35

Reviewer Update

Thanks a lot so now your branch is telling me you can't make the lenses I need and I should try someone else they will credit me great service

Spec-Savers SA's replyOfficial

06 Feb 2019, 14:37

The store has notified us that a refund is going be done and that they have been in contact with you.

Spec-Savers SA's reply06 Feb 2019, 14:37

Official

The store has notified us that a refund is going be done and that they have been in contact with you.

Errol N's updateReviewer Update

07 Feb 2019, 08:48

Yes they tell me that Spec Savers can not do lenses that are 70/30 only 30/70

Errol N's update07 Feb 2019, 08:48

Reviewer Update

Yes they tell me that Spec Savers can not do lenses that are 70/30 only 30/70