Horrific humiliating treatment Longbeach Mall Spec-Savers

Thank you for your response. I don't like getting a phone call where the person in question "apologises" but then continues to be argumentative. She told me that my lenses will be ready for fitment today but in the email she told me that I am no longer a client of hers. So how do I trust this? An apology should be sincere not to try and fault me.

Thank you but as I told her I will take my business elsewhere. I've never been treated like that in my life. I even apologised for previously that she took offense if I came accross strongly but that I have the right to voice my frustration. I did not even do anything wrong yet I tried to defuse the situation by apologising for something I had no fault in and then she ignored my calls and email. The only reason she has reached out was because I had come to hellopeter