Horribly Slow and Dissapointing

They are horribly slow. Took them two weeks and a bad Google review to get a quote emailed, after I called and confirmed my email address, which they had correctly from the start. Now after I stupidly went ahead with the order they keep bumping delivery dates. I needed prescription sunglasses to drive this December, so going in early November seems prudent? Nope. Delivery now scheduled after I am already long gone. Their system said I should get my glasses today the 8th of December, suddenly now it is the 24th...way too late. I will be reversing the charges next week on my card for failure of delivering paid services. I will just squint this December and go somewhere else in the new year. Pity, I have been a client for almost 2 decades. Why can other optometrists give you same day service and Specsavers it is literally weeks. Your business model is outdated and is losing you regular customers... like me.