HORRIBLE SERVICE!!!!CHATSWORTH CENTRE BRANCH

Horrible service

Last ywar 2019 i calles specsavers to check on their records when my next appointment is due, the receptionist advised that my next visit is in January 2020. So i left it for the new year to get my glasses and contacts sorted out one time.

In the new year i called spec savers and advised them of the above, the receptionist advised me that there was an available spot for me at 1 30 ans i should come in for my appointment.

I then did my test and my paid in full fpr my contacts.

That monday i was at work i received a call from them advising me that my consultation was not covered as my next visit was scheduled for april.

how is that my problem?

Specsavers informed me of the next visit was scheduled for January.

Now i receive an email from spec savers to pay for the consultation!!!

Im highly upset as this is really not my problem at all.