KZ
Khanyo Z
1 reviews | Active since Dec 2018
14 Dec 2018, 22:48
Horrible service
Was asked to pay deposit for my specs and I did so, sent proof of payment more than two weeks ago. I call today to check if I can collect since they don't bother giving feedback (ever) and I'm told that they haven't even processed anything. They don't follow up and they expect customers to do it for them. Completely unacceptable!
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Replies (2)KZ
Khanyo Z's updateReviewer Update
14 Dec 2018, 22:50This happened at the Spec-Savers at Campus Square. I wish they were as competent as the staff at the Springs branch but I suppose that would be asking for too much.
KZ
Khanyo Z's update14 Dec 2018, 22:50
Reviewer Update
This happened at the Spec-Savers at Campus Square. I wish they were as competent as the staff at the Springs branch but I suppose that would be asking for too much.
Spec-Savers SA's replyOfficial
18 Dec 2018, 10:56Dear CherylZ,
Thank you for taking the time to bring this to our attention.
We have sent all your information through to our representative to look in to your matter.
Kind Regards Spec-Savers Team
Thank you for taking the time to bring this to our attention.
We have sent all your information through to our representative to look in to your matter.
Kind Regards Spec-Savers Team
Spec-Savers SA's reply18 Dec 2018, 10:56
Official
Dear CherylZ,
Thank you for taking the time to bring this to our attention.
We have sent all your information through to our representative to look in to your matter.
Kind Regards Spec-Savers Team
Thank you for taking the time to bring this to our attention.
We have sent all your information through to our representative to look in to your matter.
Kind Regards Spec-Savers Team