NK
Nolubabalo K

1 reviews | Active since Sept 2015

27 Nov 2015, 08:16

Greatest customer service ever

Last week i had gone for eye tests & to get specs. When i got there, the staff was so friendly and welcoming-all smiles. They assisted me, my phone had died on me but i had my charger with me, Brandon assisted me. They also deliver on time. I received my pair yesterday-right on time because the sms was sent 2 days before but i didn't have a chance to go there. <br> When i got into the store yesterday, again-they were all welcoming and caring u would swear they know me personally. <br> You guys know exactly what customer service is. Kepp up the good work ??

0
Replies (1)
Spec-Savers SA
Spec-Savers SA's reply07 Dec 2015, 15:56
Official
Hello Nolubabalo Kwaza,

Thank you so much for the wonderful compliment.

I have forwarded the compliment to the store and to our Regional Manager as well in order for the store to get the recognition they deserve.

We truly appreciate the feedback we get from our customers and we will do our best to maintain the same level of service.

Thank you for sharing your positive experience with us.

Kind Regards

Miliswa Ntlanzi
Client Liaison Officer
Spec-Savers South Africa