DM
Dionne M
1 reviews | Active since Aug 2011
13 Apr 2015, 14:11
Going above and beyond
I went to Spec Savers Kolonnade on Saturday 11 April 2015 to get a new frame for my glasses as the frame I had broke. Josiah took the time to assist with finding a frame which was no easy feat given the shape and thickness of my lenses. He was friendly, very helpful and had a lot of patience in choosing the right frame and correctly cutting the glass of the lenses to fit the new frame.<br> <br> It is not often that one gets to compliment someone on a good job well done and it is really nice to be able to do so. Well done Josiah. Keep up the excellent work. A lot of people in the service industry could learn a thing or two from you.
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Replies (1)Spec-Savers SA's replyOfficial
19 May 2015, 09:18Hello dionne_m,
Thank you so much for the wonderful compliment.
I have forwarded the compliment to the store and to our Regional Manager as well in order for the store to get the recognition they deserve.
We truly appreciate the feedback we get from our customers and we will do our best to maintain the same level of service.
Thank you for sharing your positive experience with us.
Kind Regards
Miliswa Ntlanzi
Spec-Savers South Africa
Thank you so much for the wonderful compliment.
I have forwarded the compliment to the store and to our Regional Manager as well in order for the store to get the recognition they deserve.
We truly appreciate the feedback we get from our customers and we will do our best to maintain the same level of service.
Thank you for sharing your positive experience with us.
Kind Regards
Miliswa Ntlanzi
Spec-Savers South Africa
Best regards,
Spec-Savers SA's reply19 May 2015, 09:18
Official
Hello dionne_m,
Thank you so much for the wonderful compliment.
I have forwarded the compliment to the store and to our Regional Manager as well in order for the store to get the recognition they deserve.
We truly appreciate the feedback we get from our customers and we will do our best to maintain the same level of service.
Thank you for sharing your positive experience with us.
Kind Regards
Miliswa Ntlanzi
Spec-Savers South Africa
Thank you so much for the wonderful compliment.
I have forwarded the compliment to the store and to our Regional Manager as well in order for the store to get the recognition they deserve.
We truly appreciate the feedback we get from our customers and we will do our best to maintain the same level of service.
Thank you for sharing your positive experience with us.
Kind Regards
Miliswa Ntlanzi
Spec-Savers South Africa
Best regards,
