AG
Adele G

1 reviews | Active since Jul 2020

14 Jun 2021, 09:19

Forever grateful!!! Amazing Service!!!

Ive always had issues when it came to the renewal of my specs every 2 years, however, this year i honestly experienced the most amazing service. My optometrist at Mall of Africa, Monica Naicker is truly the most talented, caring and thorough person ive ever met! She did not rush my appointment, she ensured that i was comfortable and took my opinions into consideration. She was super encouraging and supportive as i tried on contact lenses for the first time! So beyond patient and calm at all times! Not only am i now able to put on and take off my contact lenses with ease, but my prescription glasses feel amazing as well!!! For the first time ever, no strain or discomfort! I am honestly super impressed as well as thankful for Monica. Best believe i will only be going to this branch just because of her!!! *GIVE CREDIT WHERE CREDIT IS DUE* - Monica Naicker - NO.1 Optometrist!!!

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Replies (1)
Spec-Savers SA
Spec-Savers SA's reply14 Jun 2021, 14:49
Official
 Dear Adele. 

 
We take great pleasure in reading your detailed feedback, we appreciate this! Your compliment is both encouraging and valuable to us when we hear that the store has exemplified the experience and extra effort that every Spec-Savers customer deserves. We will be sure to share this with the rest of the team! 

Thank you and Kind regards 
The Spec-Savers Team