SK
Sonja K

1 reviews | Active since Jul 2024

02 Apr 2025, 08:37

Forcing 3rd party advertising in order to have your eyes tested.

I made an appointment online. one day prior to the appointment I was asked via WhatsApp to confirm the appointment, which takes you to their website. I was unable to confirm my appointment without consenting to accepting 3rd party advertising. I contacted the help centre and they did not even try to assist with an alternative. I actually had to cancel the booking because I refused to accept the terms.

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Replies (1)
Spec-Savers SA
Spec-Savers SA's reply03 Apr 2025, 11:17
Official
Hi Sonja. 

Thank you for sharing your thoughts with us and we will arrange for a Spec-Savers representative to give you a call. 

Thank You and Kind regards
The Spec- Savers Team