B
Blessing

1 reviews | Active since Jan 2024

06 Feb 2024, 13:58

Firstly, my glasses took over 2-weeks to be delivered

Firstly, my glasses took over 2-weeks to be delivered. Secondly, a wring prescription was given, which led to wrong lenses. Even after I made the optometrist aware that I couldn't see with the new glasses he told me it was not his fault and he continued to help me with attitude. He convinced me that my glasses wee wrong because of I did not want to pay the additional things such as antiglare, which I did not afford. I went to get a second opinion and my script was corrected. Now waiting for spec-savers campus square to fix.

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Replies (1)
Spec-Savers SA
Spec-Savers SA's reply06 Feb 2024, 16:03
Official
Dear Blessing.

Thank you for taking the time to bring this matter to our attention. A Spec-Savers representative will be in contact.

Thank you and Kind regards
 The Spec-Savers Team