KV
Kurt V
1 reviews | Active since Feb 2015
23 Feb 2015, 15:33
False advertising
The current free sunglasses promotion caught my eye so i went in and asked what the promotion entails and was told if I do an eye test and purchase a set of reading glasses with frame I get sunglasses to the same value, up till R2100. A hour later and after going through the whole process i was taken to the \in house brand"rack with the ugliest frames I've ever seen"
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Spec-Savers SA's replyOfficial
30 Mar 2015, 11:49Hello takinez,
Thank you so much for bringing the matter to our attention.
I have addressed your complaint with the Franchisee of the store and I am aware that Wesley has made contact with you and the matter has been resolved.
We appreciate the time you have taken in bringing the matter to our attention and we truly apologise for any inconvenience caused.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Miliswa Ntlanzi
Spec-Savers South Africa
Thank you so much for bringing the matter to our attention.
I have addressed your complaint with the Franchisee of the store and I am aware that Wesley has made contact with you and the matter has been resolved.
We appreciate the time you have taken in bringing the matter to our attention and we truly apologise for any inconvenience caused.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Miliswa Ntlanzi
Spec-Savers South Africa
Best regards,
Spec-Savers SA's reply30 Mar 2015, 11:49
Official
Hello takinez,
Thank you so much for bringing the matter to our attention.
I have addressed your complaint with the Franchisee of the store and I am aware that Wesley has made contact with you and the matter has been resolved.
We appreciate the time you have taken in bringing the matter to our attention and we truly apologise for any inconvenience caused.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Miliswa Ntlanzi
Spec-Savers South Africa
Thank you so much for bringing the matter to our attention.
I have addressed your complaint with the Franchisee of the store and I am aware that Wesley has made contact with you and the matter has been resolved.
We appreciate the time you have taken in bringing the matter to our attention and we truly apologise for any inconvenience caused.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Miliswa Ntlanzi
Spec-Savers South Africa
Best regards,