1 reviews | Active since Jun 2017

09 Nov 2020, 17:36

False advertising

Good day

They false advertising regarding the the free sunglasses. Now they say that it depends on medical aid. This is not the case. I want my free sunglasses when I come for me eye test now in December. That is what they advertise.

0
Replies (3)
Spec-Savers SA
Spec-Savers SA's reply09 Nov 2020, 17:44
Official
 Dear Leandra

Thank you for your detailed feedback and for bringing your matter to our attention. Please can you provide me with the name of the Spec-Savers you made use of as we would like to urgently arrange for a representative to step in and assist you. 
Kind RegardsSpec-Savers Head Office 
's update09 Nov 2020, 17:49
Reviewer Update
I normally go to Greenacres but will definitely not leave this as is. I want my free sunglasses as advertised
Spec-Savers SA
Spec-Savers SA's reply10 Nov 2020, 08:32
Official
Dear Leandra

Thank you for the relevant information.  All of your information was sent through to a Spec-Savers representative to step in and attend to your matter with the utmost urgency. 

Kind RegardsSpec-Savers Head Office