Eye examination fee not disclosed.

I made an on-line booking on the Spec-savers website, (not for a driver's licence but to have my eyes tested to see if I need glasses). Nowhere on the site does it show pricing anywhere for the eye exam. I made the booking for the Killarney branch and was notified via email to check-in to confirm, which I did.

I was then called 3 times to confirm my booking and received and email and an sms to confirm.

At no stage whatsoever was a cost mentioned for the eye exam.

When I arrived for my 3-times confirmed appointment the receptionist asked me for my medical aid details. To which I rep**** why as there was no cost mentioned (I assumed that the exam would be free as I would be buying my frames and lenses there, which many other optometrists offer by the way).

The receptionist was completely unaware that nobody cared to mention that a simple eye exam cost R499, which is not mentioned anywhere.

Out of principal I immediately cancelled my booking.

Time wasted. I shall go to an alternative optometrist.