kM
khanyi M
1 reviews | Active since Jul 2024
27 Oct 2025, 07:34
Extremely angry customer
Sunnypark branch , the two sales ladies are full of attitude no customer service whatsoever. Worse they **** to me, promising me non existence things after signing the contract that's when I'm told of abnomal waiting period . Iam extremely angry and hope the manager contact me and sort this mess out i need my glasses today as promised iam passed off extremely
Helpful (0)
Replies (3)0
Replies (3)
Spec-Savers SA's replyOfficial
27 Oct 2025, 16:17Dear Khanyi.
Thank you for bringing your matter to our attention. We have a Spec-Savers representative standing by to attend to your matter and be in contact with you.
Warmest regards
The Spec-Savers Team
Thank you for bringing your matter to our attention. We have a Spec-Savers representative standing by to attend to your matter and be in contact with you.
Warmest regards
The Spec-Savers Team
Spec-Savers SA's reply27 Oct 2025, 16:17
Official
Dear Khanyi.
Thank you for bringing your matter to our attention. We have a Spec-Savers representative standing by to attend to your matter and be in contact with you.
Warmest regards
The Spec-Savers Team
Thank you for bringing your matter to our attention. We have a Spec-Savers representative standing by to attend to your matter and be in contact with you.
Warmest regards
The Spec-Savers Team
kM
khanyi M's updateReviewer Update
27 Oct 2025, 21:37Can I get my spectacles as promised that latest will be today the 27th October. If only you were honest about your unreasonable wait even after you have received payment I would gave shopped some where else. If you cant deliver please cancel my contract and refund me the debit order .
So as I can shop somewhere else where they will deliver.
Do take note if I dont receive spectacles tomorrow you must cancel my contract if not iwill have to report the matter to ombudsman because I cant keep calling contacting you and traveling to your shop in vain.
So as I can shop somewhere else where they will deliver.
Do take note if I dont receive spectacles tomorrow you must cancel my contract if not iwill have to report the matter to ombudsman because I cant keep calling contacting you and traveling to your shop in vain.
kM
khanyi M's update27 Oct 2025, 21:37
Reviewer Update
Can I get my spectacles as promised that latest will be today the 27th October. If only you were honest about your unreasonable wait even after you have received payment I would gave shopped some where else. If you cant deliver please cancel my contract and refund me the debit order .
So as I can shop somewhere else where they will deliver.
Do take note if I dont receive spectacles tomorrow you must cancel my contract if not iwill have to report the matter to ombudsman because I cant keep calling contacting you and traveling to your shop in vain.
So as I can shop somewhere else where they will deliver.
Do take note if I dont receive spectacles tomorrow you must cancel my contract if not iwill have to report the matter to ombudsman because I cant keep calling contacting you and traveling to your shop in vain.
Spec-Savers SA's replyOfficial
29 Oct 2025, 12:27Dear Khanyi.
We are pleased to inform you that your spectacles are ready for collection.
Warmest regards
The Spec-Savers Team
We are pleased to inform you that your spectacles are ready for collection.
Warmest regards
The Spec-Savers Team
Spec-Savers SA's reply29 Oct 2025, 12:27
Official
Dear Khanyi.
We are pleased to inform you that your spectacles are ready for collection.
Warmest regards
The Spec-Savers Team
We are pleased to inform you that your spectacles are ready for collection.
Warmest regards
The Spec-Savers Team