MVdW
Marnic Van der Westhuizen
1 reviews | Active since Oct 2020
20 Oct 2020, 12:08
Expensive **** glasses with no customer care !!!!!!!
I asked for glasses that's tough and durable I am an outolec on coal mines I need to see small writing on electrical wire have to work on PLC etc I paid in a exstra R3500-00 just to take my glasses back 6 months later with tiny cracks in them they told my wife it's because I leave it on my dashboard of my car *** !!!! And they cannot fix my frame cushion on the nose I will never ever use them again and the next time I have my eyes checked will go to a different place and they can gladly have the **** free of charge they gave me what a nasty experience I cannot imagine how they are still open
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Replies (5)0
Replies (5)
Spec-Savers SA's replyOfficial
20 Oct 2020, 12:42 Dear Marnic,
Your matter has been sent through to a Spec-Savers representative to step in and attend to this regarding your unfortunate experience with Spec-Savers Middelburg Mall. You will be contacted directly by the representative.
Kind Regards
Spec-Savers Head Office Team
Your matter has been sent through to a Spec-Savers representative to step in and attend to this regarding your unfortunate experience with Spec-Savers Middelburg Mall. You will be contacted directly by the representative.
Kind Regards
Spec-Savers Head Office Team
Spec-Savers SA's reply20 Oct 2020, 12:42
Official
Dear Marnic,
Your matter has been sent through to a Spec-Savers representative to step in and attend to this regarding your unfortunate experience with Spec-Savers Middelburg Mall. You will be contacted directly by the representative.
Kind Regards
Spec-Savers Head Office Team
Your matter has been sent through to a Spec-Savers representative to step in and attend to this regarding your unfortunate experience with Spec-Savers Middelburg Mall. You will be contacted directly by the representative.
Kind Regards
Spec-Savers Head Office Team
MVdW
Marnic Van der Westhuizen's updateReviewer Update
20 Oct 2020, 13:03No I don't want a silver tongue genius selling me **** again . I will sponser those expensive glasses I got from you back to you so you can go and try your next target I think if you have the guts to try to cheat me what about all the other people tsek man
MVdW
Marnic Van der Westhuizen's update20 Oct 2020, 13:03
Reviewer Update
No I don't want a silver tongue genius selling me **** again . I will sponser those expensive glasses I got from you back to you so you can go and try your next target I think if you have the guts to try to cheat me what about all the other people tsek man
Spec-Savers SA's replyOfficial
20 Oct 2020, 15:27Dear Marnic
We have now escalated your matter to the head office area manager to step in and to be in contact with you directly regarding your matter.
Warmest regards
The Spec-Savers Team
We have now escalated your matter to the head office area manager to step in and to be in contact with you directly regarding your matter.
Warmest regards
The Spec-Savers Team
Spec-Savers SA's reply20 Oct 2020, 15:27
Official
Dear Marnic
We have now escalated your matter to the head office area manager to step in and to be in contact with you directly regarding your matter.
Warmest regards
The Spec-Savers Team
We have now escalated your matter to the head office area manager to step in and to be in contact with you directly regarding your matter.
Warmest regards
The Spec-Savers Team
MVdW
Marnic Van der Westhuizen's updateReviewer Update
21 Oct 2020, 19:54Still no glasses looks like your head office is worse than you I don't need a phone call if I don't receive my glasses tomorrow I will go to the place next to you in Middelburg Mall and spend more money, more time I think you do not take me seriously I think I should ask Russel Meyer on linked to assist me . Coldest regards . Marnic van der Westhuizen
MVdW
Marnic Van der Westhuizen's update21 Oct 2020, 19:54
Reviewer Update
Still no glasses looks like your head office is worse than you I don't need a phone call if I don't receive my glasses tomorrow I will go to the place next to you in Middelburg Mall and spend more money, more time I think you do not take me seriously I think I should ask Russel Meyer on linked to assist me . Coldest regards . Marnic van der Westhuizen
Spec-Savers SA's replyOfficial
22 Oct 2020, 08:56 Hi Marnic
On behalf of Spec-Savers head office, we sincerely apologise. This is not the level of service that we strive for a brand.
We will follow up immediately and make sure that you are contacted.
Regards
The Spec-Savers Team
On behalf of Spec-Savers head office, we sincerely apologise. This is not the level of service that we strive for a brand.
We will follow up immediately and make sure that you are contacted.
Regards
The Spec-Savers Team
Spec-Savers SA's reply22 Oct 2020, 08:56
Official
Hi Marnic
On behalf of Spec-Savers head office, we sincerely apologise. This is not the level of service that we strive for a brand.
We will follow up immediately and make sure that you are contacted.
Regards
The Spec-Savers Team
On behalf of Spec-Savers head office, we sincerely apologise. This is not the level of service that we strive for a brand.
We will follow up immediately and make sure that you are contacted.
Regards
The Spec-Savers Team