BS
Bernhard S

1 reviews | Active since Aug 2012

19 Feb 2022, 18:52

Excellent service from Spec-Savers' Mossel Bay and Hatfield branches

Over the last 20 or so years I have had my eyes tested, and my spectacles supp**** by Spec-Savers in Hatfield Pretoria. I always received friendly, efficient and couteous service from optometrist Hendry Buys and from frame specialist Jacques.

My eye sight now changes only slowly, and I had my current specs supp**** in 2017 They have been subject to much abuse, but are still in good condition. During holidays in the South Cape I accidentally dropped them onto a steel crossbar, and one lens was cracked. I contacted the Mossel Bay (Heiderand) of Spec-Savers, who were able to expedite the replacement of the lens within 7 calender days.

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Replies (1)
Spec-Savers SA
Spec-Savers SA's reply21 Feb 2022, 15:47
Official
Dear Bernhard
 
 We take great pleasure in reading your detailed feedback, we appreciate this! We will be sure to share this with the Spec-Savers Mossel Bay and Spec-Savers Hatfield  team as we know this will certainly make their day!
 
 Have a great day and week ahead!
 
 Warmest regards
 The Spec-Savers Team