MR
Magdalena R

1 reviews | Active since Mar 2012

30 Mar 2021, 13:43

Excellent service - Coralie Fourie and Liesl Kleynsmith

I wish I could rate 10!!!! Excellent and speedy and efficient service! I would like to commend Coralie Fourie (online services) and Liesl Kleynsmith (Tygervalley) on their excellent and efficient services rendered. Due to technical issues, we were not able to reach the Tygervalley branch of Specsavers. I have sent an e-mail and within less than 4 minutes received an e-mail from Coralie Fourie requesting details to assist. I have responded and then within half an hour, received a call back from Liesl Kleynsmith. She assisted us very quickly and efficiently. Coralie and Liesl are true asset to their company! Coralie and Liesl - you rock! You made us feel the important and that you really care. Thank you for your outstanding services. We really appreciate it. God bless you

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Replies (1)
Spec-Savers SA
Spec-Savers SA's reply30 Mar 2021, 14:23
Official
 
Dear Magdalena

 Thank you for your kind words and positive feedback. These staff members love what they do, and it is clear in the service that they render, compliments such as this one is highly motivating and greatly appreciated. We have forwarded your compliment onto the store, the franchisee and senior management at Spec-Savers, as we take great pride in each of our staff members especially in cases such as these. 

We look forward to welcoming you back at the branch. 

 
Warmest regards 
Spec-Savers Team