NM
Nonzwakazi M

1 reviews | Active since Mar 2022

29 Mar 2022, 17:06

Excellent Service

Good day,

I went for my appointment at Specs saver on Saturday, and it was a busy day for then. The consultant that assisted me was helpful, advising me about my points, my discounts 🤭 culculations, and medical aid.

As much it was busy, she will apologise and assist someone if they have a question or direct them to the right direction and get back to me. She was nice and had a smile from the minute until I left the branch. I was looking for a specific frame they didn't have it, she went an extra mile and call another branch to get it.

She was amazing, this is not the first time am doing my specs however this isn't he first time am receiving this kind of assistance. I'm not saying the service was bad before however she was Wonderful and amazing at the same time.

Her name is Liesl Rhoda from the Promenade branch

Regards, Nonzwakazi Makeleni

0
Replies (1)
Spec-Savers SA
Spec-Savers SA's reply31 Mar 2022, 13:00
Official
 Hi  Nonzwakazi.  Thanks for the feedback! We love to hear about great experiences from our customers. Your compliment is both encouraging and valuable to us when we hear that the store has exemplified the experience and extra effort that every Spec-Savers customer deserves. We will pass your message onto our team at the store.  Warmest regards The Spec-Savers Team