HP
HERMAN P

1 reviews | Active since Jan 2011

29 Jan 2015, 13:05

excellent service

In this day and age customer service is something that is not always present. We tend to be contend with the bad service we receive. Until you go to Spec Savers Ladysmith. Once again they showed that there is still people that will go the extra mile to help you. The only shop in Ladysmith that makes you feel welcome from the time you enter the door. You can see that the staff is passionate about there work and there is never a day that they are not smiling.<br> Ladysmith shops need to take a good look at Spec Savers Ladysmith and learn what good customer service is all about.<br> Thank you for the excellent service, please keep it up. <br>

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Replies (1)
Spec-Savers SA
Spec-Savers SA's reply30 Jan 2015, 11:31
Official
Hello hermanpot,

Thank you so much for the wonderful compliment.

I have forwarded the compliment to the store and to our Regional Manager as well in order for the store to get the recognition they deserve.

We truly appreciate the feedback we get from our customers and we will do our best to maintain the same level of service.

Thank you for sharing your positive experience with us.

Kind Regards
Miliswa Ntlanzi
Spec-Savers South Africa