PK
Phithisizwe K

1 reviews | Active since Nov 2018

03 Sept 2023, 19:51

Don’t waste your money with Spec Savers

I went to spec savers in Rosebank to do an eye test. Did the eye test and they recommended what lenses I needed and the price. Fast forward two weeks later I got my glasses but to my shock I couldn’t see clearly when I was wearing those glasses the recommended. I went back to Rosebank to tell them the lenses they recommended I couldn’t and blurry. They made me wait for 4 hours. The people there did not understand my situation. Then they want to charge extra for the problem they created. I did not choose the lenses they did but they wanna charge me extra 3K. Don’t go there you will regret going there.

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Replies (1)
Spec-Savers SA
Spec-Savers SA's reply06 Sept 2023, 08:20
Official
Dear Phithisizwe.
 Thank you for bringing this to my attention we at Spec-Savers offer our sincerest apologies for the experience that you received. A Spec-Savers representative will contact you and provide feedback regarding your complaint. 

 Warmest regards 
The Spec-Savers Team