CB
Colette B
1 reviews | Active since May 2015
31 May 2015, 13:12
Don't use Spec Savers Fourways
After spending R4 500 on a pair of office lenses and frames, I've now had to revert to old-fashioned bi-focals which are still a pain and I probably will not be able to use them. I have been back to them 6 times and still dissatisfied. What a waste of time and money!
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Replies (1)
Spec-Savers SA's replyOfficial
16 Jul 2015, 15:27Hello doNOTwastemytime,
Thank you very much for bringing the matter to our attention.
I have addressed the issue with the store and I believe the Franchisee has been in contact with you to resolve the matter.
As per the Franchisee she has advised you that you can bring your spectacles in and she will gladly change them to Single Vision.
On behalf of Spec-Savers SA, please accept our sincere apology for any inconvenience caused.
Should you require any further assistance, please do not hesitate to contact us and we will assist you accordingly.
Kind Regards
Miliswa Ntlanzi
Spec-Savers SA
Thank you very much for bringing the matter to our attention.
I have addressed the issue with the store and I believe the Franchisee has been in contact with you to resolve the matter.
As per the Franchisee she has advised you that you can bring your spectacles in and she will gladly change them to Single Vision.
On behalf of Spec-Savers SA, please accept our sincere apology for any inconvenience caused.
Should you require any further assistance, please do not hesitate to contact us and we will assist you accordingly.
Kind Regards
Miliswa Ntlanzi
Spec-Savers SA
Spec-Savers SA's reply16 Jul 2015, 15:27
Official
Hello doNOTwastemytime,
Thank you very much for bringing the matter to our attention.
I have addressed the issue with the store and I believe the Franchisee has been in contact with you to resolve the matter.
As per the Franchisee she has advised you that you can bring your spectacles in and she will gladly change them to Single Vision.
On behalf of Spec-Savers SA, please accept our sincere apology for any inconvenience caused.
Should you require any further assistance, please do not hesitate to contact us and we will assist you accordingly.
Kind Regards
Miliswa Ntlanzi
Spec-Savers SA
Thank you very much for bringing the matter to our attention.
I have addressed the issue with the store and I believe the Franchisee has been in contact with you to resolve the matter.
As per the Franchisee she has advised you that you can bring your spectacles in and she will gladly change them to Single Vision.
On behalf of Spec-Savers SA, please accept our sincere apology for any inconvenience caused.
Should you require any further assistance, please do not hesitate to contact us and we will assist you accordingly.
Kind Regards
Miliswa Ntlanzi
Spec-Savers SA