AM
Aya M

1 reviews | Active since Apr 2018

02 Mar 2022, 15:04

Do not waste your time and money with specsavers

Do not waste your time and money with specsavers. My glasses were ****** last year in October,ordered a new pair in November and I have been waiting for a new pair since then, it's now March 2022. They have shown no interest in attending to my matter, thrown a little " our representative will be in contact with you shortly" here and there to make me think they are doing something about it. Please, have a look around, there's actually better optometrists and eye care companies out there who are with you till the very end. Do not be deceived by the specials. Once you need their help, they practically show you the middle finger with their lack of accountability.

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Replies (1)
Spec-Savers SA
Spec-Savers SA's reply03 Mar 2022, 12:47
Official
Dear Aya.

Thank you for having taken the time in bringing your matter to our attention. We have a Spec-Savers representative standing by to step in to attend to your matter with the utmost urgency and be in direct contact with you 

Thank you & Kind Regards
The Spec-Savers Team