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MM
Matthew M

1 reviews | Active since Oct 2024

18 Oct 2024, 11:50

Disregard for vision

Terrible terrible service from their sister company Contact lens club.

Vision is sacred and you cannot trust anyone at either company with it. Stay away and rather find a reputable company and supplier.

0
Replies (4)
Spec-Savers SA
Spec-Savers SA's reply18 Oct 2024, 16:20
Official
Dear Matthew. 
Thank you for bringing your matter to our attention. We have a Spec-Savers representative standing by to attend to your matter and be in contact with you. 
Thank You & Kind Regards
 Spec-Savers Head Office Team

Best regards,

MM
Matthew M's update22 Oct 2024, 16:47
Reviewer Update
Nobody from Spec Savers has contacted me yet. Contact lens club still not replying to emails.
Spec-Savers SA
Spec-Savers SA's reply22 Oct 2024, 19:43
Official
Dear Matthew,

We are going to follow up with the team and ensure that you are contacted.

Thank you and Kind regards
 The Spec-Savers Team

Best regards,

MM
Matthew M's update21 Nov 2024, 07:18
Reviewer Update
Still no one has contacted me. Will only respond here saying we will help but never actually do.