CE
Carrin E
1 reviews | Active since Nov 2023
12 Nov 2023, 16:25
Disgusting service
Pathetic service. I made an appointment to change my frames and got told that the manager wasn't in and couldn't be helped. Furthermore the employee called the manager and had a discussion about me infront of me
Helpful (0)
Replies (2)0
Replies (2)
Spec-Savers SA's replyOfficial
13 Nov 2023, 10:55Good day Carrin.
Thank you for taking the time to bring this matter to our attention, this is not the level of service that we strive for as a brand. We would like to arrange for a Spec-Savers representative to attend to this matter urgently, please can you provide us with the name of the Spec-Savers you made use of.
Warmest regards
The Spec-Savers Team
Thank you for taking the time to bring this matter to our attention, this is not the level of service that we strive for as a brand. We would like to arrange for a Spec-Savers representative to attend to this matter urgently, please can you provide us with the name of the Spec-Savers you made use of.
Warmest regards
The Spec-Savers Team
Spec-Savers SA's reply13 Nov 2023, 10:55
Official
Good day Carrin.
Thank you for taking the time to bring this matter to our attention, this is not the level of service that we strive for as a brand. We would like to arrange for a Spec-Savers representative to attend to this matter urgently, please can you provide us with the name of the Spec-Savers you made use of.
Warmest regards
The Spec-Savers Team
Thank you for taking the time to bring this matter to our attention, this is not the level of service that we strive for as a brand. We would like to arrange for a Spec-Savers representative to attend to this matter urgently, please can you provide us with the name of the Spec-Savers you made use of.
Warmest regards
The Spec-Savers Team
Spec-Savers SA's replyOfficial
14 Nov 2023, 08:59Hi Carrin.
Thank you for the additional information, it has been added to your complaint and a Spec-Savers representative will be in contact with you.
Warmest regards
The Spec-Savers Team
Thank you for the additional information, it has been added to your complaint and a Spec-Savers representative will be in contact with you.
Warmest regards
The Spec-Savers Team
Spec-Savers SA's reply14 Nov 2023, 08:59
Official
Hi Carrin.
Thank you for the additional information, it has been added to your complaint and a Spec-Savers representative will be in contact with you.
Warmest regards
The Spec-Savers Team
Thank you for the additional information, it has been added to your complaint and a Spec-Savers representative will be in contact with you.
Warmest regards
The Spec-Savers Team