Disgusting service and useless area manager title with no intellect

It doesn't matter whether it's the centurion Specsavers or the quagga Specsavers,no matter which one you go to you still deal with staff that don't know what they doing and each branch has a different tune to sing for the same issues! Honestly speaking I don't know why it's a franchise when each branch does as they please but I guess that's fine. The previous complaint fell on deaf ears the "area manager" doesn't care because it's just one drop in the ocean for them but in this time where you need your money to work for you especially with something as important as your eyes choose a REPUTABLE company someone other than Specsavers they smile to take the money smile to advertise expensive frames than after you pay you must beg for any decent amount of service from them. I have been a loyal Specsavers client for more than 20 years but now I will make sure I take mine and my entire family's business to a different optometry company someone who appreciates this little drop and for the area manager I hope you having your best life sitting back and doing NOTHING I can already picture what you are already. Anyways people just be sure who you trust your vision with because Specsavers just isn't it anymore