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Abby L

1 reviews | Active since Nov 2019

19 Nov 2019, 21:01

Disgusted and frustrated by ********** claims.

Paid co-payment for specs ordered from specsavers Cape Gate to the amount of R1250.00. About two months later I received an SMS from them claiming I must pay the amount knowing I already paid. I searched all over but couldn't find the receipt. So I wanna know how is it possible that they themselves have NO PROOF of issuing the specs. No recollection or computerized evidence when and by who specs was collected . There's no way I will pay TWICE!!!

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Replies (1)
Spec-Savers SA
Spec-Savers SA's reply20 Nov 2019, 07:43
Official
Dear Abby thank you for bringing this to our attention and please accept our apology.  We will investigate and a Spec-Savers representative will be in contact with you soon.