1 reviews | Active since Nov 2013
Disgusted ...
<p>In January I went for an eye test like each year , got my new spectacles , I received two pairs if which one of them I wear most of the time , the other only sometimes on weekends . I went to Specsavers in Lakeside Mall Benoni and gave a complain of my one pair that I wear very seldom , I showed them that the paint is coming off , weird because I dont wear it much , anyway , the one guy said it could be a factory fault. He called the manager to come assist me .. Oh my .... Guess what she said ? I must put see through nail polish on then it would stop from coming off , problem is why does only one paur do that and not the other one too .. My spectacles is not even 6 months old ! So I have to fix it with Nail Polish ? How could I do that if its not a problem from my side ? So they are trying to be a good company with faults ... Unacceptable !! </p>
Dear Adele,
Thank you for taking the time to bring this to our attention.
We have sent your matter through to our head office senior representative to investigate with the utmost urgency.
Kind Regards
Spec-Savers Team
Best regards,
Dear Adele,
Thank you for taking the time to bring this to our attention.
We have sent your matter through to our head office senior representative to investigate with the utmost urgency.
Kind Regards
Spec-Savers Team
Best regards,
