LG
Luyolo G

1 reviews | Active since Mar 2019

29 Aug 2023, 15:39

Disatisfaction with Service

Hi

Im so disappointed by Specsavers The Bridge after being with them for years. Went for an eye test as normal i asked for tint I was told by Melissa that i have to make a payment before i can do new glasses and the frame that i will choose is not a guarantee that at the time i pay the balance it will be available.

I was not happy with her service on the day i went, she was too loud am sure everyone that was at the store heard my whole life story, she speaks too fast and seem very impatient.

I called in today thinking i will speak to someone but i spoke to her again.

I have no choice then to go the Greenacres store and cut off the relationship i built at the store.

0
Replies (1)
Spec-Savers SA
Spec-Savers SA's reply29 Aug 2023, 16:13
Official
Dear Luyolo. 

Your satisfaction is of utmost importance to us, and we deeply regret any inconvenience or disappointment we may have caused you. Our representative will be contacting you directly to discuss this matter further.

Warmest regardsThe Spec-Savers Team

Best regards,