dR
duran R
1 reviews | Active since Oct 2016
23 Jan 2026, 10:03
Disappointing service.
Visited spec saver lalucia in October 2025. Eventually picked up corrected spectacles today after 3 months of struggling with *********** staff, incorrect lenses, double booking of appointments, etc. The lenses still does not feel right but im told my eyes will adjust. My experience was one that I won't wish others to go through.
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Spec-Savers SA's replyOfficial
23 Jan 2026, 13:43Dear Duran.
Thank you for taking the team to bring this matter to our attention. This is not the experience we want our customers to have. We will be escalating your matter onto a Spec-Savers representative and we will ensure that you are contacted.
Thank you and Kind regards
The Spec-Savers Team
Thank you for taking the team to bring this matter to our attention. This is not the experience we want our customers to have. We will be escalating your matter onto a Spec-Savers representative and we will ensure that you are contacted.
Thank you and Kind regards
The Spec-Savers Team
Spec-Savers SA's reply23 Jan 2026, 13:43
Official
Dear Duran.
Thank you for taking the team to bring this matter to our attention. This is not the experience we want our customers to have. We will be escalating your matter onto a Spec-Savers representative and we will ensure that you are contacted.
Thank you and Kind regards
The Spec-Savers Team
Thank you for taking the team to bring this matter to our attention. This is not the experience we want our customers to have. We will be escalating your matter onto a Spec-Savers representative and we will ensure that you are contacted.
Thank you and Kind regards
The Spec-Savers Team