XJ
X J
1 reviews | Active since Nov 2022
26 Jul 2025, 10:34
Disappointed by Westage Spec-Savers
I failed my eye test then went to Spec-savers Westgate Mall in Cape Town. I was checked by optometrist that was on duty Thursday. I went back to traffic department then they told me i failed the eye test I must go back and ask if they can check me with glasses.I went back and explained everything but he told me i must do full eye check up and i will get my results after 2 weeks. I tried to explain but I failed. I decided to go to Phillip Junction Spec-saver they assisted me I waiting for my glasses now and I app**** for my Pdp. Thank you Phillip Junction .Westage Mall spec-saver I am very disappointed and i used my petrol for nothing and you failed to listen to me.
regard X
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Spec-Savers SA's replyOfficial
28 Jul 2025, 12:16 Hi XJ.
We're truly sorry to hear about your experience at our Spec-Savers Westgate Mall branch. We understand how frustrating and time-consuming this must have been, especially when you're doing your best to get your PDP sorted. We’d appreciate the chance to look into what happened and improve. We will ensure you are contacted regarding this.
Warmest regards
The Spec-Savers Team
We're truly sorry to hear about your experience at our Spec-Savers Westgate Mall branch. We understand how frustrating and time-consuming this must have been, especially when you're doing your best to get your PDP sorted. We’d appreciate the chance to look into what happened and improve. We will ensure you are contacted regarding this.
Warmest regards
The Spec-Savers Team
Spec-Savers SA's reply28 Jul 2025, 12:16
Official
Hi XJ.
We're truly sorry to hear about your experience at our Spec-Savers Westgate Mall branch. We understand how frustrating and time-consuming this must have been, especially when you're doing your best to get your PDP sorted. We’d appreciate the chance to look into what happened and improve. We will ensure you are contacted regarding this.
Warmest regards
The Spec-Savers Team
We're truly sorry to hear about your experience at our Spec-Savers Westgate Mall branch. We understand how frustrating and time-consuming this must have been, especially when you're doing your best to get your PDP sorted. We’d appreciate the chance to look into what happened and improve. We will ensure you are contacted regarding this.
Warmest regards
The Spec-Savers Team