JP
Jaynesh P

1 reviews | Active since May 2017

03 May 2017, 12:01

Delay in getting my glasses

<p>Spec Savers Blue Hills service are terrible, its been going on 3 weeks now and they still cannot tell me when my glasses will be available, they do not know what the delay is. They have charged my medical aid already, but they have not provided me with my glasses. I have tried to communicate via twitter, it just gets ignored. </p> <p>Can someone please assist ?</p>

0
Replies (3)
Spec-Savers SA
Spec-Savers SA's reply03 May 2017, 12:21
Official

Dear jpadayachy,

Thank you for taking the time to bring this to our attention.

We have sent your matter through to our senior representative to investigate with the utmost urgency. Our representative will be in contact with you.

Kind Regards

Spec-Savers Team

JP
Jaynesh P's update04 May 2017, 09:42
Reviewer Update

Thank you very much for the prompt response and assisting me in getting my glasses.

Spec-Savers SA
Spec-Savers SA's reply04 May 2017, 09:44
Official

We are glad that we were able to assist.

May you have a great week further!

Thank You & Kind Regards

Spec-Savers Team