DEALING IN BAD FAITH

On 19/01/2015 I visited the above mentioned branch to buy prescription specs. The eye test was done and my frame was chosen and then a quote was given to me with my portion payable. I noticed on the quotation that it does'nt state anywhere that I should pay any monies upfront,it was shared with me that my portion amounted to R1689.00+/- and that i should pay R849,00 before any work commences. At the time I did not have any money and made the payment on the 27th via EFT.Nobody of Spec-savers contacted me and I had to make numerous phone calls to enquire about my spectacles. Almost 2 weeks went by and I had to contact them again and after waiting on the line for almost 20min., I was told I can collect my specs. I fitted it on and a few adjustments were made only to be told I cannot take it before my full portion were paid. ON THE QUOTE THERE IS A PAYMENT ARRANGEMENT OF R105,95 PER MONTH OVER 24 MONTHS. I left the branch very ****ed off and I never heard from them since.