MM
Mbali M

1 reviews | Active since Dec 2017

27 Dec 2017, 13:45

Customer Relationship Consultant

They will not allow you to walk in and see an optometrist, when you do follow their process of setting up an appointment you still wait two hours and they do not apologize or update you on the reason for the delay. They have the worst booking process.

0
Replies (2)
Spec-Savers SA
Spec-Savers SA's reply27 Dec 2017, 13:52
Official

Dear Mbali thank you for bringing this to our attention and please accept our sincere apology. A Spec-Savers representative will be in contact with you soon regarding this matter.

Best regards,

MM
Mbali M's update27 Dec 2017, 13:55
Reviewer Update
Thank you for the response, I will wait for the call.