AS
Allistair S

1 reviews | Active since Nov 2021

20 Jul 2023, 21:54

Customer Experience at its Best!!!!!! Specsavers Rosebank

The best Specsavers i have been too since my journey with specsavers. The staff are the most friendliest and patient staff. The give special attention to customers that walks in. Sean Philip De Kock and Cherise Prithipal does the most thorough checks and shows so much passion in what they do. Its the first specsavers that does so many eye tests and makes sure its thorough and still educating their patients in simple language for them to understand. The tell you what they going to do, when they going to do it and why they doing it. When they going to to test your eyes they tell you how to sit and if they taking it away they tell you. They make you comfortable and always wipes their machines before the next patient uses it. They clear when explaining their processes and makes sure you understand them. You guys with your staff are truly the best!!!!!!!! Will recommend Rosebank to everyone I know........

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Replies (1)
Spec-Savers SA
Spec-Savers SA's reply21 Jul 2023, 08:25
Official
 Dear Allistair. 

Thank you for your kind words and positive feedback. We are extremely pleased that your experience at Spec-Savers Rosebank was so amazing. These staff members love what they do, and it is clear in the service that they render, compliments such as this one is highly motivating and greatly appreciated. We have forwarded your compliment onto the store, the franchisee as we take great pride in each of our staff members especially in cases such as these. 

We look forward to welcoming you back at the branch. 

Thank you and Kind regards 

The Spec-Savers Team