Complaint for "no stock"!!

Item: Spec-Savers SA
Rating: 1
Author: Nikki H

I have ordered my contact lenses on 5 March 2018 at the Centurion branch. One phone call was received on 23 March to say they still don't have my one set of lenses. I had to phone them 16 April to ask where my order is, only to hear there is still no stock. Currently there is nothing to report, and it is 25 April 2018. This is now becoming ridiculous!! I need those lenses!!!!

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Replies (1)

Spec-Savers SA's replyOfficial

25 Apr 2018, 11:43

Dear NikkiHorn,

Thank you for taking the time to bring this to our attention.

We have sent all your information through to our representative to look in to your matter urgently.

Kind Regards

Spec-Savers Team

Spec-Savers SA's reply25 Apr 2018, 11:43

Official

Dear NikkiHorn,

Thank you for taking the time to bring this to our attention.

We have sent all your information through to our representative to look in to your matter urgently.

Kind Regards

Spec-Savers Team