Complaint

I ordered my contact lenses from Olympus Branch a while ago. When I ordered the lenses I explained to the person that I need my lenses urgently as my specs is only for emergency. I asked whether they can help me with a trail set in the meantime. I was told they don't stock trial lenses which i then asked how long will it take. I was told that within 5 days of latest two weeks. I phoned on Tuesday 16th and was told by Lani that there is no lenses for me. I asked how long will it still take. Well her answer was it could take up to 6 weeks. I asked her if she would be able to find out how long will I still have to wait. Very unfriendly and i had to ask her again will you let me know please. Up to date no telephone call. The service of the Olympus branch is horrific and would not recommend any person to Spec Savers Olympus branch.