Cancellation of Healthy Eyes Program
I have been part of the Healthy Eyes Program since its start, and have been diligently going for my 6-monthly checkups and buying my contact lenses. Every time, however, there was a problem because the branch kept \forgetting"I was part of the program and kept charging me the wrong price. This happened at least 4 times. However"
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Spec-Savers SA's replyOfficial
19 May 2015, 08:54Hello Christa Morrison,
Thank you for bringing the matter to our attention.
I have addressed your complaint with the store and I am aware that the store has made contact with you to resolve the matter.
We appreciate the time you have taken to bring this to our attention and we truly apologise for the inconvenience.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Miliswa Ntlanzi
Spec-Savers South Africa
Thank you for bringing the matter to our attention.
I have addressed your complaint with the store and I am aware that the store has made contact with you to resolve the matter.
We appreciate the time you have taken to bring this to our attention and we truly apologise for the inconvenience.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Miliswa Ntlanzi
Spec-Savers South Africa
Spec-Savers SA's reply19 May 2015, 08:54
Official
Hello Christa Morrison,
Thank you for bringing the matter to our attention.
I have addressed your complaint with the store and I am aware that the store has made contact with you to resolve the matter.
We appreciate the time you have taken to bring this to our attention and we truly apologise for the inconvenience.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Miliswa Ntlanzi
Spec-Savers South Africa
Thank you for bringing the matter to our attention.
I have addressed your complaint with the store and I am aware that the store has made contact with you to resolve the matter.
We appreciate the time you have taken to bring this to our attention and we truly apologise for the inconvenience.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Miliswa Ntlanzi
Spec-Savers South Africa