Brits Spec Savers

Item: Spec-Savers SA
Rating: 1
Author: Mariaan B

Dishonest and unhelpful, you pay for "extras" anti scratch anti glare and all you get is one unusable pair of glasses. Said i should bring my glasses in and they will send it back to the factory for replacement... I handed my glasses in October 2018 and still have not received them back. They handed my account over for collections and they never ever tried to contact me about the outstanding money. At then end of the day it was their bad accounting and their mistake not me not paying my account.

Helpful (0)

Replies (2)

Spec-Savers SA's replyOfficial

03 Jan 2019, 08:28

Dear Mariaan,

Thank you for taking the time to bring this to our attention.
We have sent all your information through to our representative to look in to your matter.

Kind Regards Spec-Savers Team

Best regards,

Spec-Savers SA's reply03 Jan 2019, 08:28

Official

Dear Mariaan,

Thank you for taking the time to bring this to our attention.
We have sent all your information through to our representative to look in to your matter.

Kind Regards Spec-Savers Team

Best regards,

Spec-Savers SA's replyOfficial

04 Jan 2019, 15:00

Good Day Mariaan,

The store representative has been trying to get hold of you without success. Do you perhaps have any alternative contact information?

Thank You & Kind Regards
Spec-Savers Team

Best regards,

Spec-Savers SA's reply04 Jan 2019, 15:00

Official

Good Day Mariaan,

The store representative has been trying to get hold of you without success. Do you perhaps have any alternative contact information?

Thank You & Kind Regards
Spec-Savers Team

Best regards,