Branch closed down and no one knows where our files are

<p>I have been using Spec Savers at Protea Gardens and now the branch is closed. I called in the customer services ********** 405 to find out where our files have been sent to so that i can be able to order my contact lenses and the consultant advised that she doesn't know and asked me if could they have sent it to maponya mall maybe? how should i know what the process is? i need to find out where my file is so that i can place an order for my lenses as they have already expired!!! </p>