nM
naseera M

1 reviews | Active since Nov 2013

04 Jan 2025, 13:42

Booking app does not work for kids eye test booking with no resolution

I have been trying to book an appointment for my 11 year old daughter since November 2024 with no luck. I need an eye test however the booking process unbearable with the same message being displayed " booking unsuccessful ". I called various spec saver stores and also went to 2 stores with no assistance. I want to use this benefit for my daughter and take her for an eye test before 15 January 2025. Please assist as I have been patient with no help

0
Replies (1)
Spec-Savers SA
Spec-Savers SA's reply06 Jan 2025, 12:25
Official
Good day Naseera.

All appointments for our kids program can only be made online and within 8 weeks. These appointments are subject to availability, and due to the high demand for this offer, these timeslots fill up quickly. You will need to visit the Spec-Savers website at a later stage to check when the next available time slots open up. You need to make an online booking for your child under the kids right to good sight here: https://www.specsavers.co.za/book-an-eye-test

Thank You and Kind regardsThe Spec- Savers Team