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Tshepo T

1 reviews | Active since Apr 2023

03 Feb 2021, 02:12

Bankcity Spec-Savers needs to improve their customer service

What a bad service i received from Nhlanhla in bankcity Spec-Savers JHB. He was not transparent, i was provided with incorrect information. I ended up canceling the whole process, of which i was supposed to get refunded. I now have to follow up on him with my airtime to find out when i am getting my money back. I don't want anything to do with specs saver. I just want my money back.

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Replies (1)
Spec-Savers SA
Spec-Savers SA's reply03 Feb 2021, 08:59
Official
 Dear Caroline,

Thank you for bringing your matter to our attention. We have sent everything through to a Spec-Savers representative to step in and attend to your unfortunate experience with Spec-Savers Bank City. 

Warmest regards 
The Spec-Savers Team