JW
Jacques W

1 reviews | Active since Jul 2016

21 Nov 2020, 12:23

Bad service from SpecSavers Durbanville

Sad that I have to click on a star..... The owner of the shop not friendly & abrupt! It is not what you say - it is how you say it! My wife Walked out of the place without scripts and also did not look at frames. I called and brought that under the owners attention who apologised and refund us. Will never go back or recommend them to anybody

0
Replies (1)
Spec-Savers SA
Spec-Savers SA's reply23 Nov 2020, 08:11
Official
Dear Jacques 

Thank you for your detailed feedback and for bringing your matter to our attention. All of your information was sent through to a Spec-Savers representative to step in and attend to your matter with the utmost urgency. 
Kind RegardsSpec-Savers Head Office