CB
Cas B
1 reviews | Active since Sept 2020
02 Sept 2020, 18:30
BAD SERVICE AT SPEC-SAVERS
I went for a eye test 2 weeks ago at Spec-savers Hartebee****rt they ordered me trials contact lenses i got it i think on tuesday last week wednesday i took it back because the right lense was wrong at the branch there was lot of excuses i asked for the owners no because it was the second time in 2 years that this branch ordered the wrong lenses i tried to phone the owner LEZANNE BASSON she did not answer i send her a message she did not come back to me it is today wednesday a week later this morning i phoned again stillt she does not answer so must i accept this?
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Spec-Savers SA's replyOfficial
03 Sept 2020, 08:45Dear Cas B,
Thank you for bringing your matter to our attention. We have sent everything through to a Spec-Savers representative to step in and attend to your matter with the utmost urgency.
Kind Regards
Spec-Savers Head Office
Thank you for bringing your matter to our attention. We have sent everything through to a Spec-Savers representative to step in and attend to your matter with the utmost urgency.
Kind Regards
Spec-Savers Head Office
Spec-Savers SA's reply03 Sept 2020, 08:45
Official
Dear Cas B,
Thank you for bringing your matter to our attention. We have sent everything through to a Spec-Savers representative to step in and attend to your matter with the utmost urgency.
Kind Regards
Spec-Savers Head Office
Thank you for bringing your matter to our attention. We have sent everything through to a Spec-Savers representative to step in and attend to your matter with the utmost urgency.
Kind Regards
Spec-Savers Head Office