AL
Ali L

1 reviews | Active since Jun 2022

18 Dec 2024, 18:47

Bad service and treatment

I am writing today to complain of the poor service I received from one of your store in Bloemfontein ( Preller walk)I was at the receiving end of some very poor service at your store.

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Replies (7)
Spec-Savers SA
Spec-Savers SA's reply19 Dec 2024, 13:24
Official
Dear Ali.
Thank you for taking the time to bring your matter to our attention. We have a Spec-Savers representative standing by to step in to attend to your matter with the utmost urgency and be in direct contact with you. 
Thank you and Kind regards
The Spec-Savers Team

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Ali L's update19 Dec 2024, 16:59
Reviewer Update
Not happy with the outcome of this complaint. Already I spent R1020 for petrol on two occasions without getting any assistance.
AL
Ali L's update22 Dec 2024, 20:31
Reviewer Update
Still waiting for feedback regarding this matter
Spec-Savers SA
Spec-Savers SA's reply23 Dec 2024, 17:28
Official
Dear Langa. 
We will follow up with our representative and ensure that you are contacted.
Warmest regards
The Spec-Savers Team

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Ali L's update23 Dec 2024, 17:36
Reviewer Update
It's like you are taking me for granted meaning I have to wait until next year to get any assistance from your company. That unacceptable
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Ali L's update25 Dec 2024, 09:47
Reviewer Update
I regret the day I made an appointment at your store. Never ever user their services. One of the worst company in south Africa
AL
Ali L's update27 Dec 2024, 09:21
Reviewer Update
One of the worst in the country. I am struggling with my eyes and they don't care at all