Bad service

I visited the store on Sunday morning around 9:30am , 26/05/2024 The staff was unwelcoming, unprofessional and none of them seemed to know what they were doing. They had bad attitudes and no sense of urgency. The only person that was helpful was Zinhle.

I followed up on Tuesday morning via telephone around 10:00am, 28/05/2024 after I was given an indication that the frame would be available on Monday/Tuesday. I received a call back and it sounded like the lady on the other end was forced and couldn't wait to get off the call, she told me how she has no control over what happens after she's placed an order and that she has no ETA to provide me.