gK
gerald K
1 reviews | Active since Sept 2014
02 Nov 2020, 18:07
Bad service
Gave my wife's specs in for new lenses. They said it will take 10 to 14 days. They did not phone to say they are still waiting. We phoned. They said they will phone back. We had to phone again. Finally after 22 days and my me going there and giving them a piece of my mind, we got the specs back. that is really BAD, BAD , Bad service. Will not be going there again after such **** service. Second time I had bad service from them
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Spec-Savers SA's replyOfficial
02 Nov 2020, 18:29Dear Gerald
Thank you for your detailed feedback and for bringing your matter to our attention. All of your information was sent through to a Spec-Savers representative to step in and attend to your matter with the utmost urgency.
Kind RegardsSpec-Savers Head Office
Thank you for your detailed feedback and for bringing your matter to our attention. All of your information was sent through to a Spec-Savers representative to step in and attend to your matter with the utmost urgency.
Kind RegardsSpec-Savers Head Office
Spec-Savers SA's reply02 Nov 2020, 18:29
Official
Dear Gerald
Thank you for your detailed feedback and for bringing your matter to our attention. All of your information was sent through to a Spec-Savers representative to step in and attend to your matter with the utmost urgency.
Kind RegardsSpec-Savers Head Office
Thank you for your detailed feedback and for bringing your matter to our attention. All of your information was sent through to a Spec-Savers representative to step in and attend to your matter with the utmost urgency.
Kind RegardsSpec-Savers Head Office