1 reviews | Active since Dec 2016
Bad service
<p>3 weeks ago, after so many years of having a problem with my eyes, I decided to go Spec Savers St Georges to check what was wrong with my eyes and if I needed glasses etc. they helped me with the picking and testing of my eyes and agreed on buying a pair of Tommy Hilfilger glasses that costed me +-R5000.00 and I was happy with that. The problem was the waiting period and zero zommunication from the team to inform me of the process etc. I have been following up with them, with no communication from them untli last week the11 February when I received an SMS alert to advise that my specs are ready for collection, I havent had a chance to go and collect them untli this morning, I waited for someone to assist me for a good 20minutes, there were two free ladies who were chatting to each other, none of them attended me. I have left the store after seeing that noone was assisting me. I havent recieved my glasses and I am not going back to that store ever again.....such bad humiliating SERVICE, I WILL NEVER RECOMEND THIS STORE TO ANY OF MY RELATIVES AND FRIENDS</p>
Even the lady that helped me with the purchased just looked at me and carried on with the customer that entered the store after me....disgusting attitude....I dont know why I have been treated like this and it is so unacceptable.....You can take the glasses back and refund me for all I care.....I will not let anyone treat me like that.
Even the lady that helped me with the purchased just looked at me and carried on with the customer that entered the store after me....disgusting attitude....I dont know why I have been treated like this and it is so unacceptable.....You can take the glasses back and refund me for all I care.....I will not let anyone treat me like that.
Dear Sisanda thank you for bringing this to our attention. A Spec-Savers representative will be in contact with you to assist you with your problem.
Dear Sisanda thank you for bringing this to our attention. A Spec-Savers representative will be in contact with you to assist you with your problem.
Dear Sisanda thank you for bringing this to our attention. A Spec-Savers representative will be in contact with you to assist you with your problem.
Dear Sisanda thank you for bringing this to our attention. A Spec-Savers representative will be in contact with you to assist you with your problem.
Dear Sisanda I do apologise for the poor service as it is unacceptable and the Spec-Savers representative is looking into this and will be in contact with you soon.
Dear Sisanda I do apologise for the poor service as it is unacceptable and the Spec-Savers representative is looking into this and will be in contact with you soon.