DN
Dayalan N

1 reviews | Active since Mar 2016

11 Aug 2016, 15:01

Bad Service!

<p>So my wife gets an ams from spec savers that we due for glasses. I then go through only to find out that they cannot get authorization from medical aid. Then I asked if we can go on Sunday and was told they open but don't do eye test. Then what's the point in being open on a Sunday??? This caused an inconvenience for me as I had to waste a trip which I will not receive the cost back. I would like a call from the business manager confirming if this is how spec savers operate!</p>

0
Replies (1)
Spec-Savers SA
Spec-Savers SA's reply12 Aug 2016, 06:54
Official

Dear Dylz29,

Thank you for taking the time to bring this to our attention.

We have sent your matter through to our head office senior representative to investigate with the utmost urgency. You will be contacted directly.

Kind Regards

Spec-Savers Team