fB
frans B
1 reviews | Active since Mar 2010
18 Dec 2020, 14:15
Bad experience Specsavers Woodlands
Good day. Received a quote dated 10 December on 16 December expiring on 17 December per email from Woodlands. When we wanted to accept it on 17 December we were told there is an error and it expired. I am not happy with this. I called Specsavers Woodlands, spoke to Natasha and Edward. Both were adamant we cannot accept the quote. What further irritates me is that they sent the quotation on the 16th only, and still tells me it was sent on the 10th. Not a happy customer at all
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Spec-Savers SA's replyOfficial
18 Dec 2020, 14:21Dear Frans,
Thank you for your detailed feedback and for bringing your matter to our attention. All of your information was sent through to a Spec-Savers representative to step in and attend to your matter with the utmost urgency.
Kind RegardsSpec-Savers Head Office
Thank you for your detailed feedback and for bringing your matter to our attention. All of your information was sent through to a Spec-Savers representative to step in and attend to your matter with the utmost urgency.
Kind RegardsSpec-Savers Head Office
Spec-Savers SA's reply18 Dec 2020, 14:21
Official
Dear Frans,
Thank you for your detailed feedback and for bringing your matter to our attention. All of your information was sent through to a Spec-Savers representative to step in and attend to your matter with the utmost urgency.
Kind RegardsSpec-Savers Head Office
Thank you for your detailed feedback and for bringing your matter to our attention. All of your information was sent through to a Spec-Savers representative to step in and attend to your matter with the utmost urgency.
Kind RegardsSpec-Savers Head Office