Bad Experience
<p>I would like to inform you that i am extremely disappointed with your service at Campus Square Auckland Park. I booked for an eye test which was on the 22nd of February, i arrived for the eye test and was told that i should wait for 3weeks for my contact lenses to be ready since i need a toric lens for one eye. I waited for the 3weeks then decided to call in on the 16th of March since i hadnt had any response from Specsavers. I was told that my lenses are ready for collection and that i should go the next day which was the 17th. When i got there for the lenses i was then told that the incorrect lenses were ordered and that i have to wait for an additional 6weeks before i get my lenses. I am very furious because i didn't receive proper service and yet i paid for an eye test(which I'm doubting was even conducted well). I want to get a refund of my money and rather go get my lenses elsewhere since you failed to deliver.</p>
Dear lindiwe-zwane,
Thank you for taking the time to bring this to our attention.
We have sent your matter through to our senior representative to investigate with the utmost urgency. Our representative will be in contact with you.
Kind Regards
Spec-Savers Team
Dear lindiwe-zwane,
Thank you for taking the time to bring this to our attention.
We have sent your matter through to our senior representative to investigate with the utmost urgency. Our representative will be in contact with you.
Kind Regards
Spec-Savers Team
